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Armorwall Firewall FAQ

If you have questions that is not covered in our FAQ area, please access Customer Service.

1. Do I have to restart my computer after I install or uninstall Armorwall?
2. How to reinstall Armorwall?
3. How to upgrade Armorwall?
4. How to uninstall Armorwall?
5. Do I need to uninstall the trial version and reinstall when I get a license code?
6. Will Armorwall continue to affect my computer after it is uninstalled?
7. What types of connections can Armorwall work on?
8. Can Armorwall protect a wireless network?
9. Sometimes, a few programs are unavailable after deleting Spyware, why and how do I
resolve it?

10. How to make Armorwall detect the latest Spyware?
11. Is there a problem when Armorwall is used by multiple users on the same computer?


1. Do I have to restart my computer after I install or uninstall Armorwall?
Yes, you have to restart your computer.

2. How to reinstall Armorwall?
At first, you should uninstall Armorwall using the install program. And then restart your computer. Next, run the install program to install Armorwall. And then restart your computer again.

3. How to upgrade Armorwall?
Armorwall will automatically self upgrade since version 3.1. 4. How do I uninstall Armorwall?
You can use the installation program to uninstall Armorwall. Don’t forget restart your computer after you uninstall the program. If the installation program is unavailable for some reason, please download the uninstall packet.

5. Do I need to uninstall the trial version and reinstall when I get a license code?
You don't need to uninstall the Armorwall trial version. It has all the features. Just use the license code to unlock it.

6. Will Armorwall continue to affect my computer after being uninstalled?
No. If you uninstall Armorwall, Armorwall will not affect your system. Under some conditions, you can’t uninstall it completely with the uninstall program. You can download the uninstall packet to uninstall it completely.

7. What types of connections can Armorwall work on?
Armorwall can work on any type of Internet connection, dial-up, cable, DSL and any LAN connections with firewalls and proxies.

8. Can Armorwall protect a wireless network?
Yes. Armorwall can protect your computers wireless network. Actually, it does not matter if it is wireless or wire network.

9. Sometimes, some programs are unavailable after deleting Spyware,  why and how do I resolve it?
Under some conditions, if you delete some Spyware, some software programs related to the spyware will be unavailable and will not function. Therefore Armorwall provides the restore Spyware feature. Click the "I want…"-->"Restore the deleted spywares". The "Restore spywares" window will appear. Select deleted Spyware and then click the "Restore" button. Those Spyware will be restored.

10. How will Armorwall detect the latest Spyware?
Armorwall will automatically update the spyware definition file since version 3.1.

11. Is there a problem when Armorwall is used by multiple users on the same computer?
No. There is no problem since version 3.0.2. Our current version is 3.1. If you use the previous version, please upgrade to the latest version. (Download the latest version)

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